Shifts

Shifts put your chatter schedule inside the CRM — access follows the calendar, and worked hours count themselves.

Scheduling

Build the rota in Shifts: who works, when, and on which models. Templates make weekly patterns quick to lay out.

Access follows the schedule

When a shift starts, the chatter gets their working access; when it ends, access ends with it. Nobody needs to hand out and revoke permissions manually, and nobody works «off the books».

Hours & activity

TelePong tracks presence during the shift, so reported hours reflect actual work. Owners and managers see per-person totals for any period — useful for payroll and for spotting overload.

Shifts in analytics

Revenue and messages are attributed to the chatter on shift, which makes shift-vs-shift comparison in Analytics meaningful: same model, different people, honest numbers.